From Paper to 24%
App Adoption in 1 Year
From Paper to 24%
App Adoption in 1 Year
ACV Auctions needed to replace manual trucking paperwork with a digital solution. We built a carrier app that boosted driver adoption to 24% in one year, tracking 6,670+ jobs with real-time eBOLs.
ACV Auctions needed to replace manual trucking paperwork with a digital solution. We built a carrier app that boosted driver adoption to 24% in one year, tracking 6,670+ jobs with real-time eBOLs.
About ACV Auctions
About ACV Auctions
ACV Auctions revolutionizes the automotive industry by providing an advanced digital marketplace, simplifying vehicle auctions and logistics, and enhancing transparency, efficiency, and accuracy for automotive dealers across the U.S.
ACV Auctions revolutionizes the automotive industry by providing an advanced digital marketplace, simplifying vehicle auctions and logistics, and enhancing transparency, efficiency, and accuracy for automotive dealers across the U.S.
The Challenge
The Challenge
Having expanded its operations, ACV Auctions faced challenges with its vehicle transportation services. The manual paperwork process performed by truck drivers caused issues related to real-time tracking of vehicle pick-up and delivery times, locations, and conditions, impacting the accuracy of cycle times, carrier performance management, and resolution of arbitration claims.
Having expanded its operations, ACV Auctions faced challenges with its vehicle transportation services. The manual paperwork process performed by truck drivers caused issues related to real-time tracking of vehicle pick-up and delivery times, locations, and conditions, impacting the accuracy of cycle times, carrier performance management, and resolution of arbitration claims.
The Solution
The Solution
Mobile App for Drivers
The app enables drivers to easily find the vehicles they need to transport and record the condition of the vehicles by capturing relevant photos.Digital Bill of Lading (eBOL)
Upon delivery completion, the app generates a digital version of the Billof Lading (eBOL) containing all trip information.
Real-Time Shipment Reporting
The eBOL is simultaneously sent to the carrier and uploaded to theACV platform, providing a real-time shipment report.
Mobile App for Drivers
The app enables drivers to easily find the vehicles they need to transport and record the condition of the vehicles by capturing relevant photos.Digital Bill of Lading (eBOL)
Upon delivery completion, the app generates a digital version of the Billof Lading (eBOL) containing all trip information.
Real-Time Shipment Reporting
The eBOL is simultaneously sent to the carrier and uploaded to theACV platform, providing a real-time shipment report.
The Results
The Results
6,670 ACV JOBS
Via carrier in the first year
Via carrier in the first year
766 DRIVERS
Onboarded the app in the first year
Onboarded the app in the first year
2.4% TO 24%
In app adoption rate in one year
In app adoption rate in one year
Key Takeaway: Digitizing legacy industries starts with solving the smallest pain points.
Ready to Build
a Smart Partnership?
Built by people who love what they do — and use AI to do it better.
Built by people who love what they do —
and use AI to do it better.
Built by people who love what they do —
and use AI to do it better.