The platform showed strong market potential and early real-world usage. However, its technical foundation had limitations that constrained growth. Gaps in automation and a non-scalable architecture made it increasingly challenging to reliably onboard new organizations and evolve core capabilities, highlighting concrete opportunities to improve the platform’s robustness and long-term scalability.
The company needed to accelerate development of strategic automation features, starting with document ingestion workflows that could:
Extract structured data from inbound documents using AI.
Validate and reconcile entities such as vendors and records.
Route items through configurable approval flows.
At the same time, they needed to modernize the platform, introduce production-ready AI automation, and establish scalable processes suitable for multiple customer environments.
Over a three-month engagement, Eureka Labs worked closely with the internal team to lead a deep platform transformation focused on enabling long-term scalability. The new platform included a modern multi-tenant architecture, a flexible automation framework, an AI and analytics layer, a modernized frontend, and strengthened engineering practices—including improved testing, observability, and platform security.
Powerful Tech Stack
The platform is built on a modern, cloud-native stack designed for scalability and reliability. It combines a secure AWS infrastructure with robust backend services and automation, a high-performance frontend for complex workflows, and a mature toolset for secure deployments and real-time observability.
The engagement transformed the product from a prototype into a production-ready, scalable, multi-tenant platform. Beyond the core rebuild, the platform now learns and improves with every interaction, lets users explore data in plain language, enables non-technical administrators to design complex workflows visually, delivers real-time updates, and provides actionable analytics—turning operational complexity into a seamless, data-driven experience.








